The Userbrain subscription is the most affordable way for product teams who want to stay in the feedback loop and continuously run user tests to improve their product.

Every plan includes a monthly allowance of testers with the Userbrain panel or testers invited by you:

Available plans

  • Starter Plan (3 Userbrain testers + 10 of your own): $99/mo
  • Pro Plan (10 Userbrain testers + 30 of your own): $299/mo
  • Agency Plan (30 Userbrain testers + 90 of your own): $799/mo
  • Enterprise Plan – fully customizable 

You can get 2 months for free when paying annually. 

What happens with unused sessions? Do they roll-over?
Depending on the tests you are running you might be left with unused sessions. Unused sessions will roll over and accumulate:

  • Starter Plan: up to 10 unused sessions roll-over
  • Pro Plan: up to 30 unused sessions roll-over
  • Agency Plan: up to 90 unused sessions roll-over
  • Enterprise Plan – fully customizable 

Can I purchase additional sessions?
Yes! It may happen that you run out of your monthly allowance or you just want to collect more feedback videos than usual. You can always buy additional credits for tests for $39 each.

Additional credits that you purchase never expire. Until you use them to order a test, they will stay in your account. Find out more in our article How the Pay As You Go Plan Works

Which payment methods do you accept?
We accept VISA, Mastercard, and American Express credit cards. 

Can I cancel anytime?
Yes, you can cancel anytime during the subscription. If you decide to cancel, your monthly plan will stay in effect until the last day of your current billing cycle. Once the last billing cycle has finished, then you will lose any accumulated test sessions. For more information, please visit our article How can I cancel or pause my subscription?

What if I’m not happy with a test?
All tests are covered by our 100% Satisfaction Guarantee. If you’re not happy with one of the tests, we’ll replace the test without any cost. No questions asked.

Ready to get started user testing?

Visit our Pricing page here
Contact our Sales Department here
Or book a demo with us to learn more!