The Userbrain subscription is the most affordable way for product teams who want to stay in the feedback loop and continuously run user tests to improve their product.

Every month, you'll receive new test credits. Test credits are used to order test videos from our tester pool. One test credit equals getting one test video from one participant. 

We'll bill you for your selected number of credits and automatically add the new credits to your account. 

Available plans

  • Pro Plan (10 Userbrain testers + 30 of your own): $249/mo
  • Agency Plan (30 Userbrain testers + 90 of your own): $749/mo
  • Enterprise Plan – fully customizable 

You can get 2 months for free when paying annually. 

What happens with unused credits?
Depending on the tests you are running you might be left with unused credits. Don’t worry - they roll over and stay in your account. Userbrain credits don’t expire.

Can I purchase additional credits?
Yes! It may happen that you run out of your monthly allowance of test credits or you just want to collect more feedback videos than usual. You can always buy additional credits for $35 each.

Which payment methods do you accept?
We accept VISA, Mastercard, and American Express credit cards. 

Can I cancel anytime?
Yes, you can cancel anytime during the subscription.

What if I’m not happy with a test?
All tests are covered by our 100% Satisfaction Guarantee. If you’re not happy with one of the tests, we’ll send you a free credit for a new one without any cost. No questions asked.