The Userbrain subscription is the most affordable way for product teams who want to stay in the feedback loop and continuously run user tests to improve their product.

Every plan includes a monthly allowance of testers with the Userbrain panel or testers invited by you:

Available plans

  • Pro Plan (10 Userbrain testers + 30 of your own): $249/mo
  • Agency Plan (30 Userbrain testers + 90 of your own): $749/mo
  • Enterprise Plan – fully customizable 

You can get 2 months for free when paying annually. 

What happens with unused sessions?
Depending on the tests you are running you might be left with unused sessions. Unused sessions will roll over:

  • Pro Plan: up to 30 unused sessions roll-over
  • Agency Plan: up to 90 unused sessions roll-over
  • Enterprise Plan – fully customizable 

Can I purchase additional sessions?
Yes! It may happen that you run out of your monthly allowance or you just want to collect more feedback videos than usual. You can always buy additional credits for tests for $35 each.

Additional credits that you purchase never expire. Until you use them to order a test, they will stay in your account.

Which payment methods do you accept?
We accept VISA, Mastercard, and American Express credit cards. 

Can I cancel anytime?
Yes, you can cancel anytime during the subscription.

What if I’m not happy with a test?
All tests are covered by our 100% Satisfaction Guarantee. If you’re not happy with one of the tests, we’ll replace the test without any cost. No questions asked.