Testing your website or prototype regularly can lead to increased sales and satisfaction among your customers. That said, you may need to take a break or have exhausted your testing needs.
If this is the case, it is possible to cancel, but do please reach out to us in case there's something we can do to help: firstname.lastname@example.org
Here's how you can cancel
Go to your Billing screen and click on Edit Subscription
On the next page you will be shown your current plan on the far left. Here's where you will be able to cancel your subscription.
If you are a part of a legacy plan, please note that you won't be able to re-join the same plan again.
Will I lose any credits, videos or tests?
No. You will still have full access to your previous tests and videos. Any test session from your subscription left in the account will be removed on the last day of your last billing cycle. However, any test credits purchased apart from your subscription (Pay As You Go), will remain indefinitely in the account.
In case you have any questions, again, please feel free to reach out to us: email@example.com