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How do Userbrain's monthly subscriptions work?

Payment & Billing

How do Userbrain's monthly subscriptions work?

Last updated on 01 Oct, 2026

A Userbrain subscription is the most affordable way for product teams who want to stay in the feedback loop and continuously run user tests to improve their product.

Every plan includes a monthly allowance of testers with the Userbrain panel or testers invited by you.

Available plans

Starter Plan

  • 3 testers from the Userbrain panel, refills monthly

  • 3 sessions with your own invited testers, refills monthly

  • 1 test setup per month

  • You + 1 team member

  • $49 per month

Plus Plan

  • 10 testers from the Userbrain panel, refills monthly

  • 10 sessions with your own invited testers, refills monthly

  • 3 test setups per month

  • You + 3 team member

  • $249 per month

Flex Plan (Only available yearly)

  • Flexible pricing based on how many Userbrain testers you need

  • Unlimited test setups

  • Unlimited team members

  • 100 sessions with your own invited testers, refills yearly

  • starts at $1100 per year ($92/month billed annually)

Enterprise Plan (Only available yearly)

  • Custom solutions for larger teams, more testers, and flexible payment options

  • Scalable usage with a minimum 1-year agreement

  • Contact us for tailored pricing and details

Frequently asked questions about our plans

Can I purchase additional testers?

You can only purchase additional testers if you are one of our annual Flex or Enterprise plans, for $45 each.

Which payment methods do you accept?

We accept VISA, Mastercard, and American Express credit cards. 

Can I cancel anytime?

Yes, you can cancel anytime during the subscription. If you decide to cancel, your monthly plan will stay in effect until the last day of your current billing cycle. Once the last billing cycle has finished, you will lose any accumulated test sessions. For more information, please visit our article How can I cancel or pause my subscription?

What if I’m not happy with a test?

All tests are covered by our 100% Satisfaction Guarantee. If you’re not happy with one of the tests, we’ll replace the test without any cost. No questions asked.

Ready to get started user testing?

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