This guide will show you what each user role means and can do. Here at Userbrain, you have a set amount of user seats available according to your subscription plan. You can also see our guide on How to add team members to your account.
Guest Role
This role is ideal for anyone who you want added to your account as a viewer. It's best for anyone who just needs to view and analyze created user tests and videos.
- Capabilities:
- Watch, share, and export test videos.
- Create notes and clips to test videos for collaboration.
- Locally download videos, notes, clips, transcriptions and test results.
Collaborator Role
This role is ideal for team members involved in test creation, ordering testers, viewing and analysis.
- Capabilities:
- All Guest permissions.
- Create and launch user tests.
- Order testers to participate in existing tests.
- Purchase extra testers.
Admin Role
This role includes everything a Collaborator can do. It is suitable for team members managing payments and settings.
- Capabilities:
- All Collaborator permissions.
- Manage team member roles.
- Add or remove team members.
3. Account Owner
This role is reserved for the account's primary administrator. If you have created a Userbrain account, you are the Account Owner.
- Capabilities:
- All Admin and Collaborator permissions.
- Update billing details and payment methods.
- Manage the account's subscription.
- Transfer account ownership to another user.
Team Member Seats Per Subscription Plan
Free Plan
- Unlimited Guests
- Up to 1 Admin
Pro Plan
- Unlimited Guests
- Up to 15 Collaborators
- Up to 3 Admins
Enterprise Plan
- Unlimited Guests
- Up to Unlimited Collaborators
- Up to Unlimited Admins
Interested in subscribing or upgrading?
How do Userbrain's monthly subscriptions work?
How do Userbrain's annual subscriptions work?
For instructions on transferring account ownership, visit How do I transfer ownership of my account?
For any questions, feel free to contact our Support team.
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