Userbrain Account Roles

At Userbrain, you have a set amount of user seats available according to your subscription plan:

Seats Per Subscription Plan

Here's more on the capabilities and permissions of each role:

Role Capabilities & Permissions

Guest Role

This role is ideal for anyone who you want added to your account as a viewer. It's best for anyone who just needs to view and analyze created user tests, videos and data:

• Watch, share, and export test videos.

• Create notes and clips to test videos for collaboration.

• Locally download videos, notes, clips, transcriptions and test results.

Collaborator Role

This role is ideal for team members involved in test creation, launching tests, viewing and analysis:

• All Guest permissions.

• Create and launch user tests.

• Order testers to participate in existing tests.

Admin Role

This role includes everything a Collaborator can do. It is suitable for team members managing payments and settings:

• All Collaborator permissions.

• Manage team member roles.

• Add or remove team members.

• Purchase extra testers.

Account Owner

This role is reserved for the account's primary administrator. If you have created a Userbrain account, you are the Account Owner:

• All Admin and Collaborator permissions.

• Update billing details and payment methods.

• Manage the account's subscription.

• Transfer account ownership to another user by contacting our Support team.

For instructions on transferring account ownership, visit How do I transfer ownership of my account?

For any questions, feel free to contact our Support team.