With Userbrain, you can invite multiple team members to collaborate on your user tests together. Your team members can have various permission levels.
What Team Member Roles Can I Use?
There are 4 predefined user roles for Userbrain team members:
Guest
Guests can do basic things such as watch, comment, export and analyze user test videos. Guests cannot create new tests, order more testers or make any purchases.
Collaborator
Collaborators can do everything that Guests can do. Collaborators can also create new tests and order testers.
Admin
Admins can do everything that Collaborators can do. Admins can also add team members to your account or change user roles of other team members.
Account Owner
There can only be 1 Account Owner. The Account Owner is usually the original creator of your Userbrain account. Only the Account Owner can update billing information and payment card details and manage the account's subscription.
Invite new team members
Go to your Dashboard and then to the "Team" tab.
By clicking on the button “Add Team Member” you can enter the e-mail address and select their role within your account. Clicking "Send invite" will send an email invitation to join your account. Your new team member will be prompted to create a password for this newly created account.
Edit role or remove Team Members
If you want to change a team member's role or remove them from your account, simply go to the "Team" tab and click the drop-down menu next to their email address.
How many Team Members can my account have?
Once you sign up to one of our plans, you can have more team members added to your account.
Starter
Unlimited Guests
You + 1 team member
Plus
Unlimited Guests
You + 3 team member
Flex
Unlimited Guests
Unlimited team members
Enterprise Plan
Unlimited Guests
Unlimited team members
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How to change Account Owner
The Account Owner role can be given to any member of their team if the Account Owner contacts our Support team. For more information, please visit our article about how to transfer account ownership from one team member to another.