With Userbrain, you can invite multiple team members to work on your user tests together. Your team members can help act as Account Managers and collaborate with you on your user tests.

What Roles and Permission Can I Use?

There are 3 predefined user roles for Userbrain team members:

Collaborator
This is the default role in Userbrain. Collaborators can create tests, spend credits and watch, comment, share or export videos.

Admin
Admins have more unrestricted access in your settings than collaborators. Besides creating tests, spend credits and watch, comment, share or export videos. They can also purchase credits and add team members for collaboration or change user roles of other team members.

Account Owner
Only the account owner can update billing information and payment card details. Only they can cancel current subscriptions.

Invite new team members

Go to your Account Details and then to Team Members.

By clicking on the button “Add Team Member” you can enter the e-mail address of your colleagues or clients. You can then share and comment on user testing videos with other users.

Remove team members

If you want to remove a user from your account, head to Account Details and then to Team Members. Choose “Remove” from the Dropdown.

 

 

How many Collaborators or Admins can my account have?

By default, your account can have:

  • Up to 1 Admin
  • Up to 5 Collaborators

Once you sign up to one of our monthly or annual subscriptions, you can have more team members added onto your account, with more seats provided with Pro Plan or higher.

Starter Plan

  • Up to 1 Admin
  • Up to 5 Collaborators

Pro Plan

  • Up to 3 Admins
  • Up to 20 Collaborators

Agency Plan

  • Up to 20 Admins
  • Up to 50 Collaborators

Enterprise Plan

  • Up to Unlimited Admins
  • Up to Unlimited Collaborators

 

How to change Account Owner

Please visit our article about how to transfer account ownership from one team member to another.