How Does Userbrain Use AI?

Userbrain’s AI technology is designed to streamline usability testing. Our AI tools:

  • Auto-create Test Tasks: Uses AI to generate usability tests and tasks based on your URL and prompt, streamlining test creation and ensuring comprehensive user insights. All auto-created tasks can be edited or adjusted based on any of your specific user testing objectives.

  • Transcripts: AI-powered speech-to-text generates accurate transcripts of user testing videos, making it easy to search and analyze feedback.

  • AI Clips: Uses AI to identify relevant and important moments in your user test videos, automatically clipping them into bite-sized videos, making it easier to document and share impactful findings.

  • Automated Insights: Uses AI to analyze your user test video data to identify positive & negative feedback, user behavior, user confusion, usability issues, suggestions and more, reducing the time required for manual analysis.

Is Any Customer Data Used to Train AI Models?

No, we do not use customer data to train AI models. Our AI-powered features operate within a controlled environment, utilizing models that are not trained on user-submitted data. This ensures that customer information remains private and secure.

How Does Userbrain Ensure Data Security?

We take data security seriously and implement several measures to protect user information:

  • Strict Access Controls: Only authorized personnel have access to customer data.

  • Encryption: Data is encrypted both in transit and at rest to prevent unauthorized access.

  • No AI Model Training on Customer Data: Content and/or data from our customers are not used to train AI models. We ensure that customer information is never repurposed.

Is Userbrain GDPR Compliant?

Yes, Userbrain is fully GDPR compliant. We adhere to strict data protection regulations, ensuring that customer data is handled responsibly. Our policies include:

  • User Control: Customers have full control over their data, including the ability to delete or export their information.

  • Data Minimization: We only collect and store the necessary data required for usability testing.

  • Transparency: Our privacy policy clearly outlines how we handle data, ensuring customers are informed about their rights and our practices.

For more information about how we handle data protection, please visit our Terms and Conditions & Data Protection at Userbrain articles.

At Userbrain, we are committed to using AI responsibly to enhance your usability testing experience while ensuring the highest standards of privacy and security.

Have any further questions or concerns? Please feel free to Contact Us.