The Userbrain yearly subscription is designed for product teams who are committed to continuous product improvement and want a cost-effective solution for regular user testing.

One of the standout features of our yearly subscription is that you receive all your test sessions for the entire year upfront. This means you have the flexibility to use them as intensively or as spread out as you like over the 12 months.

Here's a breakdown of our yearly plans:

  • Starter Plan:
    36 Userbrain testers every year
    A monthly top-up to maintain 100 of your own testers
    Billed annually at $990 (equivalent to $82,5/mo)

  • Pro Plan:
    120 Userbrain testers every year
    A monthly top-up to maintain 100 of your own testers
    Billed annually at $3,588 (equivalent to $249,16/mo)

  • Agency Plan:
    360 Userbrain testers every year
    A monthly top-up to maintain 100 of your own testers
    Billed annually at $7,990 (equivalent to $665,83/mo)

  • Enterprise Plan: This is fully customizable. Please contact us for details and pricing.

We also offer monthly plans as well! How does the monthly subscription work?

Roll-over of Unused Testers

Just like our monthly subscription, if you don't use all your testers in a given year, they roll over to the next year. They'll indefinitely remain within your account for the duration of your yearly subscription. If you decide to cancel your subscription, they will be removed from your account at the end of your last billing cycle.

You receive 100 sessions with your own invited testers with your annual plan. These sessions do not roll-over, but top-up so you start with 100 each new month!

Purchasing Additional Sessions

Run out of your yearly allowance or need more feedback videos? No problem! You can always buy additional credits for tests at $39 each. These credits never expire and will remain in your account until you use them. More details can be found in our article How the Pay As You Go Plan Works.

Payment Methods

We accept VISA, Mastercard, and American Express credit cards.

Cancellation Policy

You can cancel your yearly subscription anytime. If you decide to cancel, your plan will remain active until the last day of your current billing cycle. After the billing cycle ends, any accumulated test sessions will be forfeited. For more details, refer to our article How can I cancel or pause my subscription?

Satisfaction Guarantee

Your satisfaction is our priority. If you're not pleased with a test, we'll replace it at no extra cost, no questions asked. Just follow the steps shown here: What if I am not happy with the video I received?

Considering a switch from monthly to yearly or have more questions? Reach out to our support team for assistance.