User testing is a powerful tool for gaining insights into how real people interact with your websites and apps. With Userbrain, this involves a 5-15 minute screen and audio recording from one of our testers who will access your site on their own device. This process allows you to observe genuine user experiences and gather valuable feedback to improve your product.

How Does a User Test Work?

  • Our testers use their own devices, and access your websites and apps natively, ensuring the testing environment is as genuine as possible. This means you get to see exactly how your site performs in real-world conditions.

  • Testers follow your provided instructions while speaking out loud their thoughts. This gives you a window into their thought processes, allowing you to understand not just what they are doing, but why they are doing it.

  • By watching where users struggle and listening to their thoughts, you can identify usability issues, confusing elements, and areas where your site might not be meeting user expectations. You can also uncover positive feedback!

The Benefits of User Testing

  • User testing can reveal problems that you might not catch through other methods, such as analytics or internal reviews.

  • By understanding the real user experience, you can make informed decisions that enhance usability, leading to higher satisfaction and better engagement.

  • Conducting short, focused user tests helps you gather meaningful insights without significant time or financial investment.

How to Get Started

  • Create Your Userbrain Account: Start your 14 day Free Trial with Userbrain
  • Define Your Goals: Determine what aspects of your site you want to test and what you hope to learn.
  • Create Your First User Test: Provide testers with specific tasks or scenarios to follow. See our article How do I set up a Userbrain test? and also our extensive Blog to learn more about how to setup and refine your user tests.
  • Analyze the Results: Watch your recordings and take note of common issues or insightful comments. Use our Transcripts, AI Insights, Clips and other features to best record, categorize and save the insights gained from your user test!