Ever watched all your user test videos and still couldn’t find the one insight you were looking for?
We feel you.
That’s why we built Ask Userbrain, your new smart assistant that helps you dig deeper into your user testing data.
Now you can simply ask a question like:
“Did anyone struggle with the onboarding?”
“What did testers love most?”
“Was feature XYZ confusing?”
And boom, you’ll get answers with supporting clips, notes, and tester feedback.
How it works
Head to the AI Insights tab of any test.
Type your question into the input field in the “Ask Userbrain” area.
Hit Ask.
Get your insights in under a minute.
FAQs
Where do I find Ask Userbrain?
At the very top of the AI Insights tab in any test.
Can I ask anything?
Yep — as long as it’s something the testers might have encountered or said. Ask away!
How long does an answer usually take?
For most tests you’ll get a first answer in ≈ 30 seconds. Larger studies (lots of clips/transcripts) can take a bit longer.
Does Ask Userbrain handle non-English tests?
Absolutely. Ask questions in the same language your testers spoke (or in English), and the AI will respond accordingly.
Is my question history saved?
Yes, your questions and answers are saved automatically. You can revisit them anytime.
What if new testers complete the test later?
You’ll see a prompt to regenerate your answer with the latest results.
Who can use Ask Userbrain?
Anyone with an active subscription can use Ask Userbrain. This includes our Starter, Plus, Flex and Enterprise plans.
If you do not have an active subscription, you will not have access to Ask Userbrain. Data generated from Ask Userbrain while you have an active subscription will remain available and visible after your subscription is cancelled.
Not on a monthly or yearly subscription just yet? Upgrade to one of our plans here.