Last updated on 17 Jun, 2025
How Userbrain uses AI
Userbrain Account Roles
How to add team members
How do I transfer ownership of my account?
Data Protection at Userbrain
We take data safety and security seriously. We protect your data by using industry-leading controls and systems that prevent unauthorized access and damage.
Why haven't I received all the free testers in my trial?
If you're missing free testers during your Userbrain trial, it could be due to abuse prevention measures. This article has more information on why and how to get help.
Does Userbrain have Education Pricing or Student Discounts?
How to join a Userbrain Account
You can be added to a Userbrain Account. In this article we will show you how.
How can I change my password?
Can I delete my Userbrain Account?
How do taxes work with Userbrain?
How to Enable Two-Factor Authentication (2FA)
2FA adds an extra layer of security to your Userbrain account. We recommend enabling 2FA for all team members who access sensitive test data.