Before you setup your first test, we suggest that you first check our User Testing Templates and Examples page. Your account will also come with 3 example videos located in your Dashboard.

To set up a test on our platform all you need is an URL link and a few tasks for the testers to follow. A good task is one that enables the testers to have freedom in exploring your website and speaking their thoughts rather than answering Yes/No closed-ended questions. 

Here’s a short list of rules to write useful task scenarios, to read more on the topic, please visit our article: How to Write Better Tasks to Improve Your Usability Testing.

  1. Avoid giving clues in the scenario. Don’t use uncommon or unique words used in your website or app. Why not?
    Testers will scan the screen to find these words and you won’t get many insights about the usability of your website.

  2. Write in a clear, understandable, and easy to follow way. Write the way you talk and don’t try to sound scientific or academic.
    Pre-test your tasks with colleagues or friends to make sure they are easy to understand and people really know what you want them to do.

  3. Trim any detail that’s not absolutely necessary. Your task scenarios should set a context and provide users with necessary details like a username or a special delivery address. Everything else is unnecessary.
    Keep your task scenarios as short as possible and let testers figure out things for themselves.