We suggest that you first check the 3 example videos located under the Videos tab in your customer profile page.
To set up a test on our platform all you need is an URL link and a few tasks for the testers to follow. A good task in our opinion is one that enables the testers to have freedom in exploring your website and speaking their thoughts rather than answering a Yes or No question.
Here’s a short list of rules to write useful task scenarios, to read more on the topic click here.
1. Avoid giving clues in the scenario. Don’t use uncommon or unique words used in your website or app.
Testers will scan the screen to find these words and you won’t get many insights about the usability of your website.
2. Write in a clear, understandable, and easy to follow way. Write the way you talk and don’t try to sound scientific or academic.
Pre-test your tasks with colleagues or friends to make sure they are easy to understand and people really know what you want them to do.
3. Trim any detail that’s not absolutely necessary. Your task scenarios should set a context and provide users with necessary details like a username or a special delivery address. Everything else is unnecessary.
Keep your task scenarios as short as possible and let testers figure out things for themselves.