You can ask your testers single or multiple-choice questions within a test. Just choose the task type Single Choice or Multiple Choice when setting up your test instructions.

Here are a few tips on how to set them up properly:

Single Choice:
Ensure your question is written simply and clearly to avoid any misunderstandings. While you can offer various answer options, avoid including too many to prevent overwhelming the tester.


Provide all possible answer options for your questions, and consider whether an "Never" or "I don't know" option is necessary to prevent testers from giving an incorrect answer. A Single Choice question means that a tester can select only one answer from your list and can proceed to the next instruction after answering.

 

Multiple Choice:
Just like with single choice, questions for multiple choice should be clear and easy to understand. Provide enough answer options so testers don't choose answers that don't actually fit. Use multiple-choice questions if you want to gather additional information from your tester, e.g., what similar sites the tester has used before.
Be sure to include options like "None of the above" or "I haven't used any of these" to prevent testers from providing inaccurate answers.

A Multiple Choice question means that a tester can select one or several answers from your list. Once they've chosen one or more answers, the tester can proceed to the next task.