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Featured articles
6 articles
Buying credits for recruiting testers
What if I am not happy with the video I received?
How does the monthly subscription work?
How the Pay As You Go Plan Works
Can I choose my target audience?
How do I invite my own users?
Getting started
6 articles
What is a user test?
How many user tests do I need?
Buying credits for recruiting testers
Is there any software installation needed?
How do I set up a test?
Is there a free trial?
About the tester pool
3 articles
Who are your testers?
Can I choose my target audience?
Use Screening Questions to filter testers
Payment & credits
7 articles
What is the 100% Satisfaction Guarantee?
Can I purchase extra test credits if I'm on a subscription plan?
What happens if I don't use all my monthly subscription test sessions?
Which payment methods do you accept?
How does the monthly subscription work?
How the Pay As You Go Plan Works
How can I cancel or pause my subscription?
Setting & running tests
17 articles
How many different tasks can I set?
What can I test?
When will I receive the test videos?
What if I am not happy with the video I received?
In which languages can I run a test?
How do I invite my own users?
How to use single and multiple choice questions
How to use rating scales
View all articles in “Setting & running tests”
Optimize your tests
11 articles
How do I take notes?
How can I share the feedback with my team?
What devices can I run tests on?
Can I repeat my tests?
Can I stop a running test?
How can I adjust the playback speed?
Does Userbrain support moderated testing?
How to export test results
View all articles in “Optimize your tests”
User Testing Prototypes
8 articles
How to test Adobe XD prototypes with Userbrain
How to test InVision prototypes with Userbrain
How to test Figma prototypes with Userbrain
How to test Framer prototypes with Userbrain
How to test Sketch prototypes with Userbrain
How to test Axure prototypes with Userbrain
How to test Proto.io prototypes with Userbrain
How to streamline your Figma prototypes before testing
Account
5 articles
How can I change my password?
Can I delete my Userbrain Account?
How to add team members
How do I transfer ownership of my account?
How do taxes work with Userbrain?
