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Featured articles

• How do Userbrain's monthly subscriptions work?
• How to Set Up Mobile App Tests
• How to create & share Clips
• How to use AI Insights
• How to streamline your Figma prototypes before testing
• Can I choose my target audience?

Getting Started

• Is there a Userbrain free trial?
• Is there any software installation needed?
• What is a user test?
• How do I set up a Userbrain test?
• How many user tests do I need?
• Buying credits for recruiting testers

Account

• Data Protection at Userbrain
• How can I change my password?
• Can I delete my Userbrain Account?
• How to add team members
• How do I transfer ownership of my account?
• How do taxes work with Userbrain?
• Why haven't I received all the free testers in my trial?
• Does Userbrain have Education Pricing or Student Discounts?
• View all articles in “Account”

About the tester pool

• Who are Userbrain's testers?
• How do we check and ensure the quality of our user testers?
• Can I choose my target audience?
• What Personal Data Can You Request from Testers?
• How do I report an issue with a tester?

Setting & Running Tests

• How to Set Up Mobile App Tests
• Should I require testers to sign an NDA?
• How many different tasks can I set?
• What can I test?
• When will I receive the test videos?
• How to use URL Redirects in your test
• How to preview tasks
• Why has the site I'd like to test been blocked?
• View all articles in “Setting & Running Tests”

Test Analysis & Reporting

• How to create & share Clips
• How to use AI Insights
• How to use Transcripts
• What if I'm unhappy with the video I received?
• How Userbrain's Reporting Feature works
• How do I take notes?
• How to download notes from videos?
• How can I share user testing insights with my team?
• View all articles in “Test Analysis & Reporting”

Payment & Credits

• How do Userbrain's monthly subscriptions work?
• How do Userbrain's yearly subscriptions work?
• What happens to unused subscription test sessions?
• How Userbrain's Free Plan Works
• Can I purchase extra tester credits if I'm on a subscription plan?
• What is the 100% Satisfaction Guarantee?
• How can I cancel or pause my subscription?
• What payment methods do you accept?

User Testing Prototypes

• How to test Figma prototypes with Userbrain
• How to streamline your Figma prototypes before testing
• How to test Adobe XD prototypes with Userbrain
• How to test InVision prototypes with Userbrain
• How to test Framer prototypes with Userbrain
• How to test Sketch prototypes with Userbrain
• How to test Axure prototypes with Userbrain
• How to test Proto.io prototypes with Userbrain
• View all articles in “User Testing Prototypes”