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Featured articles

• What is a test credit?
• What if I am not happy with the video I received?
• How does the monthly subscription work?
• How the Pay As You Go Plan Works
• Can I choose my target audience?
• How do I invite my own users?

Getting started

• What is a user test?
• How many user tests do I need?
• What is a test credit?
• Is there any software installation needed?
• How do I set up a test?
• Is there a free trial?

About the tester pool

• Who are your testers?
• Can I choose my target audience?
• Use Screening Questions to filter testers

Payment & credits

• What is the 100% Satisfaction Guarantee?
• Can I purchase extra test credits if I'm on a subscription plan?
• What happens if I don't use all my monthly subscription credits?
• Which payment methods do you accept?
• How does the monthly subscription work?
• How the Pay As You Go Plan Works
• How can I cancel or pause my subscription?

Setting & running tests

• How many different tasks can I set?
• What can I test?
• When will I receive the test videos?
• What if I am not happy with the video I received?
• In which languages can I run a test?
• How do I invite my own users?
• How to use single and multiple choice questions
• How to use rating scales
• View all articles in “Setting & running tests”

Optimize your tests

• How do I take notes?
• How can I share the feedback with my team?
• What devices can I run tests on?
• Can I repeat my tests?
• Can I stop a running test?
• How can I​ adjust the playback speed?
• Does Userbrain support moderated testing?
• How to export test results
• View all articles in “Optimize your tests”

User Testing Prototypes

• How to test Adobe XD prototypes with Userbrain
• How to test InVision prototypes with Userbrain
• How to test Figma prototypes with Userbrain
• How to test Framer prototypes with Userbrain
• How to test Sketch prototypes with Userbrain
• How to test Axure prototypes with Userbrain
• How to test Proto.io prototypes with Userbrain

Account

• How can I change my password?
• Can I delete my Userbrain Account?
• How to add team members