A test setup is a test you create in Userbrain: the URL or prototype, your tasks and questions, and your tester requirements.
Your plan includes a number of new test setups per billing cycle. It’s a limit on creating tests, not on having them.
However many tests are already in your account, they stay there, and you can keep editing and running them.
How many you get
Plan | New test setups |
|---|---|
Free trial | Unlimited |
Starter | 1 per month |
Plus | 3 per month |
Flex | Unlimited |
Enterprise | Per your contract |
What uses up an allowance
Only creating something new:
Creating a test uses one.
Duplicating a test uses one too. A copy is a new setup, even though you started from an existing one.
What doesn’t
Nearly everything else. None of these touch your allowance:
Editing a test you already have. Change the tasks, the questions, the URL, the screener, as often as you like.
Archiving or reopening a test.
Ordering more testers for an existing test. Testers come out of your tester balance, which is a separate thing entirely.
Running a test again. If you want the same test with fresh participants, order more testers rather than creating a duplicate, and it costs you nothing from your setup allowance.
That last one is the useful habit. If you’re testing the same flow repeatedly, keep one setup and send more testers to it.
When your allowance resets
Your allowance resets on your own date, not on the 1st of the month:
With a subscription: on your billing-cycle date, the same date you’re charged.
Without a subscription: on your account’s signup date.
So if you subscribed on the 14th, your test setups come back on the 14th, not when the calendar month turns over.
When you reach the limit
Selecting Create New Test opens a screen telling you when your next setup becomes available, with the option to compare plans or change your subscription if you’d rather not wait.
Your existing tests aren’t affected. You can still edit them, order testers for them, and collect results while you wait.
If you change plan
When a downgrade takes effect, your new plan starts with its full test setup allowance. Setups you created on your old plan don’t count against it, so you’re not starting the new cycle already used up.
Your existing tests all stay in your account either way. Moving to a plan with a lower allowance never deletes anything, it only changes how many new tests you can create from that point on.