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Setting & Running Tests

Can I stop a running test?

Last updated on 23 Sept, 2026

Yes! You can stop a test at any time. Any unused testers will be automatically returned to your account.

  • Open the "Testers" tab in your test

  • Click on the ellipsis and click "Stop testing."

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Example: If you requested 7 videos but only received 6, stopping the test will refund the remaining 1 tester back into your account.

Please note that if a tester has already begun recording, you cannot stop them while they are in the middle of completing your test.

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