We recommend that tests be completable within 5 to 20 minutes. Sticking to this time frame ensures that testers can complete tasks efficiently while providing meaningful feedback.

What happens if my task takes longer than 20 minutes?

While there is no strict cut-off or any time constraint if a test takes slightly longer than 20 minutes, we encourage keeping it within this time limit for several reasons:

• Feedback Quality: Tests within 5 - 20 minutes are generally more effective for gathering focused, actionable feedback. Tests longer than this may lead to tester fatigue, potentially reducing the quality of insights from testers.

• Testing Process: Keeping tests within 5 - 20 minutes helps ensure that testers can engage with your product without becoming overwhelmed or losing focus.

Tips for Staying Within the Recommended Time Limit

To ensure your tests are doable within 5 - 20 minutes, try breaking down complex scenarios into separate tasks or tests. If you have multiple sections of a website to test, trying dividing the sections into separate tests. Focus on specific features or interactions rather than large, multi-step workflows.

If you have any questions about setting up your test, or if you need to setup a longer study that goes above 20 minutes, please reach out to us at support@userbrain.com.